We have been established in Ireland for over 40 years
Yes. We are based in Drogheda and have a 3,000 sq ft showroom available where most products can be viewed. All visits are by appointment and are available Monday to Friday 9am to 4.30pm and on weekends by request
Yes all products hold a minimum 1 year warranty, in addition to your statutory rights under the The Sale of Goods Act .
Yes all standard goods are stocked and available from our warehouse in Ireland. Any customised goods are ordered from our trusted European suppliers and therefore may have a longer lead time
Yes all our products for home office are contract standard and therefore suitable for 8 hour use 5 days a week
Yes all our products are supplied from trusted partners who we have worked with over 40 years and meet European standards required
Yes On some items this may be possible , contact us here and we will help you
Pricings
All our prices are inclusive of VAT.
Yes we do - please email us at info@sheelingroup.com with your details
Orders
Yes you can . Please contact us at 041 9831667
For all our customised items the lead time can be 2-8 weeks depending on stock availability. Drop us a line here and we can give you a better estimate of when the goods will be available
Yes On some items this may be possible , contact us here and we will help you
Lead times can vary depending on the item ordered. Items that are in stock have a 2-5 day delivery.
Your order confirmation email or text contains a link to the order status page. Alternatively click the account icon in the top of this site and you will see a list of your past orders.
Alternatively, please email us at info@sheelingroup.com or call us on +353 419831667 or use the Contact Us page here.
While every effort is made to ensure that the products shown are the same in reality, unfortunately the colours of products may vary depending on a few factors including your display settings. Pictures and images on our website are for illustration purposes only. For an accurate description of any product and details of what is included with the product, please read the product description. If the colour varies unfortunately this is not a fault with the product and returns can not be accepted on this basis
Delivery and Assembly Questions
We aim to deliver all stocked items within 7 days of their order date.
On customised items the delivery times differ. This information is available on our product pages
All orders over €350 are delivered free of charge. If your orders is under €350 in value a delivery charge of €50 applies.
Please email us at info@sheelingroup.com with your details and we can discuss what's possible.
It is the responsibility of the customer to ensure that purchased items will fit into their vehicle. Sheelin Group Commercial Interiors recommends you arrive with an empty vehicle and have measured your vehicle for space and access prior to collection. If items are returned because they do not fit, a restocking charge will apply.
As a company we try to minimise the waste we produce but no unfortunately we don’t do this as a standard. You will need to dispose of the rubbish yourself . However, if you would like to remove it please contact us here and we will inform you of the charges
Yes we can arrange assembly for you . Please contact us at 041 9831667 or here if you would like us to assemble the goods for you . Alternatively leave a note on your order and we will contact you to discuss options. There is an additional charge for assembly which is dependent on the products you are ordering
If this is possible, we will try our best to accommodate you. Please contact us directly at info@sheelingroup.com or call us on 0419831667 and we will try to help you
At the moment we deliver to mainland Ireland. If you want to take your order abroad, we are happy to deliver to your shipping agent for onward transfer. Please ensure this is pre-arranged with the shipping agent. Please contact us directly if you have a requirement and we will endeavour to assist you
Orders Received
At Sheelin Group Commercial Interiors we have a dedicated customer care centre. If any faults or issues should arise please contact our customer care team on 0419831667 who are available Monday – Friday 9:30am to 5pm. Alternatively, please email us on info@sheelingroup.com with a brief message informing us of the complaint, your name, contact number and your order number if applicable. Please send through any images relating to the complaint if applicable. Our customer service team strive to resolve any problems in a timely manner and do their utmost to ensure your issue will be dealt with within 48 hours during working days.
lease contact our customer care centre on 041 9831667 who are available Monday – Friday 9:30am to 5pm, where we will endeavour to determine the reason for the delay and ensure that you receive your delivery as soon as possible. Alternatively, contact us here
Unfortunately it is unlikely that we can cancel customised orders after 24hours of order placement but if you drop us a line here we will see if we can accommodate you . Please see our terms and conditions for further details
Did you receive a delivery from us but it isn't what you ordered? We'll be happy to fix that. You can contact us here or ring our customer service centre at 041 9831667 . We will respond to your request within one business day.
If your order arrives damaged or defective, we can offer a replacement unit or parts at no cost. Simply report a damaged item along with your order number here .
If your package appears severely damaged upon delivery, please write down “Package Damaged” when signing the delivery slip. Afterward, you can contact us here
While every effort is made to ensure that the products shown are the same in reality, unfortunately the colours of products may vary depending on a few factors including your display settings. Pictures and images on our website are for illustration purposes only. For an accurate description of any product and details of what is included with the product, please read the product description. If the colour varies unfortunately this is not a fault with the product and returns can not be accepted on this basis
Yes our payment process is secure. We use Shopify Payments to handle our card transactions. Shopify Payments is PCI compliant and supports 3D Secure checkouts.
When you are ready to proceed to the checkout, follow the steps given so that we can confirm all your details, including payment authorisation. We will then acknowledge your order by email.
f you have checked the details you have entered and your billing address details match with those your card is registered to, then you should contact your card issuer or bank to find out why the transaction has been declined. We will only decline the transaction on the advice of the issuing bank, and we are unable to provide any details or reasons for this happening.
You will receive an email confirming your order when it is one it's way to you. Within that confirmation email is a downloadable link to download a PDF of your VAT invoice.